1.Pricing Errors & Order Acceptance
We work to keep product descriptions, prices, availability, and checkout information accurate. If a product is listed with an obvious pricing, typographical, or technical error, we may correct the error, decline the order, or cancel the affected portion of an order, subject to applicable law. If we cancel an item for which payment was collected, we will issue a refund of the amount paid for that item.
An automated order acknowledgment confirms receipt of an order request; it does not necessarily mean we have accepted the order for fulfillment. Acceptance may be subject to payment authorization, inventory verification, and reasonable fraud screening. We will notify you when an order cannot be fulfilled and provide legally required remedies.
2.Order Changes, Cancellations & Fulfillment
You may request an order change or cancellation before the package is handed to the carrier. We will make reasonable efforts to help, but cannot guarantee changes or cancellation once fulfillment is underway. After shipment, eligible returns are governed by our Returns & Refunds Policy.
If we cancel an order or item due to unavailable inventory, a confirmed pricing error, or another legitimate fulfillment issue, we will notify you and refund the amount collected for the canceled merchandise, as required by law. Processing and delivery estimates are described in our Shipping & Delivery Policy.
3.Promotions, Discounts, Bundles & Complimentary Gifts
Unless an offer expressly states otherwise, only one promotional discount code may be used per order, and codes cannot be combined with other discounts or applied retroactively. Promotions are subject to their advertised dates, eligibility requirements, exclusions, and availability.
Our matching Eau de Parfum and body butter bundle is priced at $100.00, representing a $14.99 savings compared with the stated combined individual price of $114.99. Additional discount codes do not stack with this bundle savings unless a specific promotion expressly permits it.
Free standard shipping applies to eligible orders with a merchandise subtotal of $100 or more after discounts and before tax, for destinations in the contiguous 48 United States, under the Shipping & Delivery Policy.
Our planned complimentary launch gift is intended for the first 200 qualifying completed customer orders, limited to one gift per qualifying order while the allocated supply lasts. The offer will be subject to clearly posted eligibility rules, including any exclusions, before purchase. AIRE may decline fraudulent or abusive promotional transactions, subject to applicable law.
If a return affects eligibility for a bundle, promotion, or gift, any adjustment will follow terms clearly disclosed at purchase and our Returns & Refunds Policy. Nothing in this section reduces legally required refund rights.
4.Product Availability, Descriptions & Variations
Items placed in a shopping bag are not reserved. Availability is subject to confirmation when an order is accepted. We may impose reasonable quantity limits to manage inventory and deter abuse. If an ordered product becomes unavailable, we may cancel the affected item and refund the amount paid.
We strive to display accurate colors, product details, packaging, and images. Minor differences may result from lighting, screen displays, and normal manufacturing variations. Natural butter-based products may have slight batch-to-batch differences in appearance or texture; this does not excuse defective, contaminated, or improperly manufactured products.
We may update future product offerings, packaging, and descriptions, but will fulfill accepted orders consistently with the material representations made at the time of purchase. "Coming Soon," "Notify Me," and restock notices are informational and do not guarantee a specific release or availability date.
5.Customer Accounts, Information & Site Security
Creating an account is optional; guest checkout may be available. If you create an account, you are responsible for safeguarding your credentials and promptly notifying us of suspected unauthorized activity. You agree to provide accurate and current order, shipping, billing, and contact information.
We may reasonably verify suspicious transactions, restrict accounts involved in serious violations, or decline fraudulent orders, subject to applicable law. We are not automatically responsible for losses caused solely by a customer's failure to safeguard credentials; this does not limit our responsibility for our own acts, omissions, security failures, or obligations that cannot legally be excluded.
Personal information is handled as described in our Privacy Policy.
6.Payments, Refunds & Transaction Disputes
Available payment methods are displayed at checkout and processed through the applicable payment providers. By placing an order, you authorize the displayed total, including applicable shipping and taxes. Payment approval and fraud screening may be required before fulfillment.
If an order concern arises, we encourage you to contact us so we can try to resolve it promptly. For a chargeback or payment dispute, we may submit relevant order records, payment authorizations, shipping and tracking details, delivery evidence, and communications to payment providers for review.
Initiating a chargeback does not, by itself, cancel an order or establish a separate entitlement to a refund. Customers retain all applicable rights to dispute unauthorized or incorrect charges, and nothing in these Terms restricts legally protected chargeback or consumer remedies. Refunds are handled under our Returns & Refunds Policy and applicable law.
7.Intellectual Property & Brand Content
The AIRE. name and branding, original logos, slogans, product imagery, videos, website design elements, copy, original packaging artwork, and other protectable content are owned by AIRE or used with permission, as applicable. Nothing on the Site transfers intellectual property ownership to visitors.
You may browse the Site and use its content for ordinary personal shopping purposes. You may not reproduce, modify, distribute, sell, or commercially exploit protected Site materials without permission, except as permitted by law. These Terms do not assert ownership over third-party materials or rights we do not possess.
Rights to photographs, videos, or other material created by ambassadors, influencers, or collaborators are governed by separate applicable agreements.
8.Prohibited Site Activity
You may not use the Site to commit fraud, submit stolen payment information, impersonate another person, interfere with Site operations or security, attempt unauthorized access, misuse automated tools or bots to manipulate inventory or checkout, abuse promotions or complimentary gifts, infringe protected content, or engage in unlawful conduct.
Where reasonably necessary, we may restrict access, suspend accounts, investigate suspicious activity, or cancel fraudulent transactions, subject to applicable law and any required refund obligations.
9.Product Use, Safety & Limits on Liability
Please review product ingredients, labels, warnings, and care directions before use. Cosmetic and personal-care products may affect individuals differently. Patch testing is recommended before first use; discontinue use if irritation occurs and seek appropriate medical advice if needed.
Fragrances are for external use only. Avoid eyes, follow all flammability warnings, and keep products away from children as directed on packaging. Use stainless-steel facial tools gently and avoid broken or irritated skin. Our products are cosmetic or personal-care items and are not intended to diagnose, treat, cure, or prevent disease.
Natural butter-based body butters may soften or melt in hot shipping conditions. Follow our published body butter care instructions. Cooling may restore firmness but may not restore the original texture; report leaks, separation, or other quality concerns to us for review.
Product performance, fragrance longevity, and individual cosmetic experiences may vary. To the extent permitted by applicable law, AIRE disclaims liability for certain indirect or consequential losses arising from use of the Site or products. Nothing in these Terms excludes or limits liability for defective products, personal injury, negligence, fraud, or any other liability or consumer remedy that cannot lawfully be excluded or limited.
10.Disputes, Governing Law & Changes to Terms
These Terms are generally governed by the laws of the State of Florida, without overriding mandatory consumer protections that apply in your jurisdiction. Customers are encouraged, but not required, to contact AIRE to seek an informal resolution before pursuing other available remedies.
Legal disputes may be brought in courts with appropriate jurisdiction, subject to applicable law. These Terms do not impose mandatory arbitration or a class-action waiver.
If any provision is found invalid or unenforceable, the remaining enforceable provisions remain in effect. We may revise these Terms from time to time; material changes will be communicated where required by law. Updated Terms do not automatically change the terms applicable to previously completed purchases.
11.Additional Terms & Contact Information
These Terms, together with the policies expressly referenced in them and any offer-specific terms presented at purchase, form the applicable agreement regarding Site use and purchases, except where otherwise required by law. AIRE's failure to enforce a provision on one occasion does not waive the right to enforce it later.
For questions about these Terms, your order, or our policies, contact AIRE Body Care LLC at airebodycare@gmail.com or through the Contact Us page at www.airebodycare.com.