1.Information We Collect
We may collect information you provide, including your name, email address, telephone number, billing and shipping addresses, order details, customer service messages, marketing preferences, and optional account credentials. If you apply to become an AIRE ambassador, we may collect your social media handles, location, application responses, and related communications. Payment transactions are handled through our payment service providers. We may receive payment status, transaction identifiers, and limited payment details; we do not need to store full payment card numbers to fulfill orders. Our website and service providers may also collect device and browser information, IP address, approximate location inferred from IP, cookie identifiers, pages viewed, and interactions with the website.
2.How We Use Information
We use personal information to process and deliver orders; provide customer support; manage accounts, returns, and refunds; send transactional messages; operate and secure our website; detect fraud; maintain business records; analyze website performance; and comply with legal obligations. Where permitted and based on the appropriate consent or other legal basis, we may also send product news, launch announcements, and promotional communications.
3.Email and SMS Marketing
AIRE may offer optional email and SMS marketing for product launches, new releases, restock notices, exclusive offers, and other brand updates. Customers may choose email, SMS, both, or neither. Signing up for email, providing a phone number for an order, or making a purchase does not automatically enroll anyone in promotional text messages. Consent to marketing texts is not required to purchase from AIRE.
By separately opting into AIRE promotional SMS messages through a clearly identified signup, you authorize AIRE Body Care LLC and its messaging service provider to send recurring automated promotional text messages to the mobile number provided. Message frequency varies. Message and data rates may apply. You may reply STOP to unsubscribe or HELP for assistance, where supported by the selected provider, or contact airebodycare@gmail.com. An opt-out request may be followed by a confirmation message. Email marketing can be unsubscribed from using the unsubscribe link in the message.
We may use a messaging platform to process phone numbers, consent records, message delivery, and opt-out requests as needed to operate the program. Transactional messages relating to orders and delivery are distinct from promotional marketing. The exact sender, program disclosures, and supported commands will be displayed at signup and configured with the selected SMS provider. If the provider or applicable law requires additional SMS terms, AIRE will publish or link those terms before activating the program.
6.Customer Accounts and Guest Checkout
Creating an AIRE customer account is optional; guest checkout will remain available. Account holders may be able to review orders and manage certain profile details. You may request account closure or deletion through our contact channel. We may retain specific records where necessary for transactions, fraud prevention, taxes, accounting, disputes, or legal compliance.
7.Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including order fulfillment, customer service, security, recordkeeping, and legal requirements. Retention periods may vary by information type and applicable law. When no longer needed, information will be deleted, deidentified, or otherwise handled appropriately.
8.Security
We use reasonable administrative, technical, and organizational safeguards and rely on relevant security features of our website and service providers. No online service or method of transmission is completely secure, and we cannot guarantee absolute security. Please contact us if you believe your account or information has been compromised.
9.Your Privacy Choices and Rights
Depending on where you live and applicable law, you may have rights to request access to, correction of, or deletion of personal information, or to opt out of certain targeted advertising, sales, or sharing. You may also have rights relating to consent, appeals, and nondiscrimination for exercising privacy rights. We may need to verify your identity before fulfilling a request and may decline or limit requests where a legal exception applies. To exercise privacy rights or ask about your information, use the Contact Us page at www.airebodycare.com. We will respond within the timeframe required by applicable law. You can also adjust available cookie preferences through the website controls and unsubscribe from marketing using the methods described above.
10.Children's Privacy
Our products and website are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected such information without appropriate authorization, we will take appropriate steps to delete it.
11.Third-Party Sites and Services
Our website may link to third-party sites or services, including social media and payment providers. Their privacy practices are governed by their own policies. We encourage you to review those policies when using third-party services.
12.Changes to This Policy
We may update this Privacy Policy to reflect changes in our services, technologies, business practices, or legal requirements. We will post the updated policy on our website with a revised effective date and provide additional notice where required.
13.Contact AIRE
For privacy questions, access, correction, deletion, or marketing preference requests, contact AIRE Body Care LLC at airebodycare@gmail.com or through the Contact Us page at www.airebodycare.com.